Privacy Policy

Who We Are
Our website address is: https://greenplanetplumbingheating.co.uk. For any privacy-related concerns, you can contact us at [email protected].

What Data We Collect and Why
We collect personal data to provide and improve our services. This includes:

  • Comments: Data shown in the comments form, visitor’s IP address, and browser user agent string to help with spam detection.
  • Account Data: Personal information provided during registration.
  • Cookies: To store preferences, login details, and improve user experience.

Legal Basis for Processing
We process data based on:

  1. Consent (e.g., for cookies).
  2. Contractual necessity (e.g., account creation).
  3. Legitimate interests (e.g., spam detection).

Data Retention

  • Comments and metadata are stored indefinitely to allow for automated approval of follow-ups.
  • Account data is retained as long as the account remains active.

Data Sharing

  • Visitor comments may be checked through automated spam detection.
  • An anonymized hash of your email may be sent to Gravatar to verify usage.

Embedded Content
Articles on this site may include embedded content from third-party websites. These external websites may collect data about you, use cookies, and monitor your interaction with their content.

Your Rights
Under applicable privacy laws, you have the right to:

  • Access and receive a copy of your personal data.
  • Request the correction or deletion of your data.
  • Object to the processing of your data or withdraw consent.

Data Protection
We use industry-standard security measures to protect personal data. However, no method of transmission over the internet is 100% secure.

Cookies
Cookies are used for:

  • User login sessions (valid for 2 days).
  • Screen preferences (valid for 1 year).
  • Remembering details in comments forms (valid for 1 year).

Contact Information
For data-related requests, please email us at [insert contact email].

Changes to This Policy
We reserve the right to update this privacy policy at any time. Significant changes will be posted on this page.